Before you submit a Bug Report....
Please take a few moments to note down the details of the problem before submitting it to us, the clearer you are about the problem - the faster we can act.
- Has it been reported already - search the forum first!
- We need to replicate the issue - tell us how step by step
- If you can't tell us how, give as much detail as possible (exact error messages etc)
- You can try and fix it yourself, but please let us know regardless.
- Please provide any additional info we request - we won't ask for anything we don't need
- Try to be clear and concise - we need to understand what the problem is
- Please be courteous and we will reciprocate ;)
If you have found a bug, please check the bug forum to see if it has already been reported. If it looks like a new bug, please report it to us.